Full disclosure: this was not one of my finer moments.

I was in New York recently for meetings and walked to Starbucks for my morning “starter.” As I was standing in line, a call came in from someone I had been trying to connect with for a few days. I took the call. Two minutes later, it was my turn to order and I was trying to do so without interrupting my caller. The cashier couldn’t understand my order, so I tried again.