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Award-Winning Leadership Speaker, Executive Coach & New York Times Best-Selling Author

Jay Bilas

ESPN’s says: Leaders should be demanding not demeaning

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Jay Bilas is one of basketball’s most recognizable faces through his analysis on ESPN’s SportsCenter and College GameDay. As a four-year starter on Duke’s basketball team and former member of the coaching staff of two national championship teams, Jay learned a lot about mental toughness from Coach Mike Krzyzewski. As a practicing litigation attorney, he applies the lessons he learned on the court to the courtroom.

At the top of the list of “lessons learned” is the art of being demanding without being demeaning– an art at which Jay says Coach K excelled. “He was very demanding,” noted Jay. “But his criticism never cut into your character as a person or an athlete. It was about your performance.” This way of managing people balances keeping teammates confident and accountable to each other.

The author of Toughness: Developing True Strength On and Off the Court, Jay believes mental discipline and “relentless preparation” hold the key to winning and learning from losing. “Whether you are stepping onto a basketball court, getting your argument in order for a legal case, or preparing to lead a meeting, you have to be right and ready,” Jay said. “But even relentless preparation doesn’t give you the right to success,” he added. “You still have to perform. And practice and performance are often not the same.”

Jay doesn’t define toughness as the capacity for pain and suffering in the pursuit of victory but rather as meeting challenges and acknowledging that you may fail in a game or a test of leadership in your job. “The toughness lies in knowing you have it within you to honestly assess those failures and attack the problem.”


You will learn:

  • 16:00  How to leverage your body language.
  • 20:00  The danger of “becoming your own opponent.”
  • 30:00  How to increase your mental tougness.
  • 38:00  The difference between “not missing a shot” and “making the shot” in any performance.

You will learn:

  •  6:00   How easy it is to cut corners in practice and why you’ll suffer as a result.
  •  8:00   How to emphasize the power or “we” on your team.
  • 11:00  How living and working in Japan in the aftermath of the Fukushima disaster taught Lane that caring was the universal language of respected leaders.
  • 15:00  The level of employee interaction required to achieve success.
  • 18:30  The difference between being accountable and responsible.
  • 27:00  How to identify a meaningful friend or mentor.

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Special thanks to Dave Moore, Lauren Hafner, Samantha Clark, and the Florida State University Internship Program for consistently supporting our research team.

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