Carl Liebert
Keller Williams’ KWx CEO shares two things that must happen before you can lead
Corporate Competitor Podcast Episode 50
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Carl Liebert is a former Navy basketball player who teamed with two of the best players in the program’s history in Vernon Butler and first ballot NBA Hall of Famer David Robinson.
He went on to earn advanced degrees from Harvard, Stanford, and Vanderbilt en route to attaining two decades of C-Suite experience at Home Depot, 24-Hour Fitness, USAA, AutoNation, and now Keller Williams’ parent holding company KWx.
Along the way, Carl has done his share of listening and learning and, of course, leading great teams. In the podcast, he says the leader’s role, simply, is to make others better.
“Leaders can let you fail, but not let you be a failure,” noted Carl. “I’m fortunate I have 13 CEOs who have either worked with me or for me who are now running companies. I’m thankful because it shows they trusted me to see their potential and put them in the right position to be successful.”
In this episode, Carl discusses how leaders can prevent their teams from turning one mistake into two and explains why he gives his team “permission to fail.”
You will learn:
- 7:45 Why improvement requires patience.
- 14:45 How to identify individuals that are lifelong learners.
- 17:00 Breaking down teams fueled by trust.
- 30:00 The key elements of building a cohesive team.
- 38:30 How to surround yourself with people that help minimize your mistakes.
- 41:45 How to create a risk-taking culture.
- 45:00 Why Liebert gives his team “permission to fail”
You will learn:
- 6:00 How easy it is to cut corners in practice and why you’ll suffer as a result.
- 8:00 How to emphasize the power or “we” on your team.
- 11:00 How living and working in Japan in the aftermath of the Fukushima disaster taught Lane that caring was the universal language of respected leaders.
- 15:00 The level of employee interaction required to achieve success.
- 18:30 The difference between being accountable and responsible.
- 27:00 How to identify a meaningful friend or mentor.
Resources:
- Connect with Carl on LinkedIn
- “I seldom went to where I wanted to go, but always ended up where I needed to be.” – Douglas Adams
- Reflection questions from the episode:
- Are you a good listener?
- Do you listen with the intent to understand or respond?
- How do you take feedback?
- Are you defensive or do you thank your critic?
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Beth Brooke
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Bill George
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Special thanks to Dave Moore, Lauren Hafner, Samantha Clark, and the Florida State University Internship Program for consistently supporting our research team.
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