The Great Ones Use Their Rolodex
What makes a great team?
Over the past few years, I’ve traveled the country in pursuit of the answers to this question. In that journey, I’ve asked the best sports coaches and some incredible corporate leaders for their input. Some of the greatest insight came from G.J. Hart, CEO of California Pizza Kitchens, as I asked why his dynamic organization continues to win in the marketplace—and in the hearts of its customers.
Among...