We continue technology month with Jill Billhorn, CDW’s Senior Vice President of Corporate Sales. Jill is our first gymnast on the show, and although she gave up the floor routines and balance beam long ago, her competitive spirit is still alive. In this episode, Jill encourages you to stay as close to the customer as possible as you climb the corporate ladder. She likened a leader’s disconnection with the customer to the childhood game of “telephone”— the further away from the source, the less accurate the message. Jill will reveal the question every salesperson should be asking their customers. Plus, you will learn the benefits of a high-pressure practice with a great story from my interview with Olympic Gold Medalist, Gabby Douglas.
You will learn:
- 8:50 How to stand out.
- 19:00 The difference between the best choice and the best decision.
- 36:44 How to create healthy competition on your team.
- 39:50 How going above and beyond to find a mentor helped Jill in her career.
- 44:00 The one thing everyone needs to be asking their customers.
Resources:
- Connect with Jill on LinkedIn
- Listen to our other technology month episodes here:
- Rob Davies
- Jeff Henry
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Greg Brenneman
“Don, you have mastered the skill of interviewing and asking great questions. That is a great skill all leaders need in order to understand their team members’ thought processes.”
John C. Maxwell
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Simon Sinek
“Don is one of the best storytellers I’ve ever met. I’ve known him for a long time and every time we talk I walk away wiser and more inspired. He is the best in the business at teaching you a skill – storytelling – that will last you a lifetime.”
Beth Brooke
“The ability for athletes to get hired is carried on through you because you are putting out the message that lessons learned from sports are important in life. It is embedded in this podcast, what you’re doing is significant.”
Rick Hendrick
“We speak the same language. I am inspired by the stories you tell, the people you have met, and the things you’ve done. Those of us that are competitors like to follow others that have been down that journey, so it is always fun talking to you!”
Bill George
“Many of the leaders I have worked with were excellent athletes, and I think there is a direct correlation. You’re one of the few people that really has pursued this study, Don. Keep up the great work. What you are doing really makes a difference.”
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